G&C Mutual Bank has entered into contractual arrangements with Convera Australia Pty Ltd (ACN 150 129 749; AFSL 404092) (“Convera”), to assist it in fulfilling certain foreign exchange and payment services. The relationship relating to the services described is solely between you and G&C Mutual Bank. Fees and charges may apply, please refer to the terms and conditions issued by G&C Mutual Bank. Any advice provided by G&C Mutual Bank is general in nature and does not take into account your personal objectives, financial situation or needs. Convera does not give you any advice, general, personal or otherwise. This communication has been prepared solely for informational purposes and does not in any way create binding obligations. No representations, warranties or conditions of any kind, express or implied, are made in this communication.
1. Please note that International Payments are sent via a network of correspondent, intermediary and/or beneficiary banks, which sometimes levy a small handling charge on your payment. Any such fees, and payment delays, are out of our control.
2. Funds are usually received by the beneficiary’s bank in 2 to 3 business days, however, there may be a delay in the beneficiary bank allocating funds to the beneficiary account. There is no delivery guarantee. Some currencies may take longer than others to process.
3. Periodic comparisons are made against publicly available rates for comparable services from 4 Australian Banks. Funds must be received by Convera within 72 hours of the rate quote in accordance with payment instructions for the rate guarantee to be honoured.