Members are advised of a delay to credit card statements. We understand the importance of these statements and are working urgently with our supplier to resolve the issue. We estimate statements will be available online by the end of the week. We apologise for the inconvenience.

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Fraud and Security

As the occurrence of scams and fraud continue to rise, we are more committed than ever to working with you to protect your accounts.

Identity Fraud

Identity fraud is often a two-stage process where your personal details are stolen and then used for financial gain or other criminal activity. Find out how to keep your personal information secure.

Card Fraud

Card fraud is when someone uses your debit or credit card details to make purchases that you didn’t authorise. Find out more about card fraud and how to you can protect yourself.

Business Email Compromise

A business email compromise, commonly known as a BEC, is when a recipient receives a legitimate-looking email requesting a payment to new or updated account details. Find out how to keep safe.

Updated terms and conditions – March 2025

Relief for members impacted by Tropical Cyclone Alfred
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In the spirit of reconciliation G&C Mutual Bank acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. We support the Uluru Statement from the Heart to achieve justice, recognition and respect for First Nations people.


Any advice or information on this site does not take into account your personal objectives, financial situation or needs and you should consider whether it is appropriate for you. Please review G&C Mutual Bank's Terms and Conditions before acquiring the product.

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